Resource Center


Community Resource Solution for Seniors, Family Caregivers/Caretakers, and Persons with Disabilities.
Sourcewise assists residents of Santa Clara County with a variety of services, such as:

Home Care Services Bureau (HCSB)

HCSB is managed under the Department of Social Services - Community Care Licensing Division, directed by Pamela Dickfoss. (HCSB) is responsible for licensing Home Care Organizations including processing applications, receiving and responding to complaints and conducting unannounced visits to ensure compliance. HCSB is also responsible for the Home Care Aide application process and maintenance of the Home Care Aide Registry. California law established the Home Care Services Consumer Protection Act which, as of January 2016, requires Home Care Organizations to be licensed and creates a public online registry for Home Care Aides who have been background checked. This law is intended to promote consumer protection for elderly and disabled individuals who hire private aides to come into their homes and provide assistance with activities of daily living.

Before hiring a home care agency or caregiver/home care aide, check to see if their licensing and registration are up to date via the links below.